About the company
Founded in 2008, Scout Real Estate is a wholly-foreign managed real estate agency specialized in residential and commercial leasing. Together with its nationwide affiliated partners, SRE offers real estate services all over China.
Well-known for its outstanding customer service and market knowledge, SRE serves a large number of foreign individuals, SMEs as well as multinationals.
SRE won the “2016 Best Beijing Real Estate Agency” from The Expat Life Awards.
To know more about Scout Real Estate visit: www.scout-realestate.com / www.scout-relocation.com
Job description
- Follow up clients after they have signed their accommodation lease agreement with the sales team. (House Check-in, Check-out, Internet & Wifi Installation, Collect legal documents from landlords, etc…)
- Manage the communication between the sales team and our clients’ HR team to handle any issue regarding the receipts, contract, payments, etc…
- Negotiate with the landlord if any complication that cannot be sorted out by the sales team.
- Daily report through SRE’s CRM system or by e-mail.
- Assist the after-sales department manager for any admin work (draft invoices, issue fapiao, etc…)
- Follow guidelines and instructions from the supervisors in the relocation department in order to ensure high-quality after-sales service to any client.
Skills & experience
- Fluent spoken and written Mandarin, German & English
- Ability to sort issues efficiently and communicate well with landlords in Chinese and tenants in English or German.
- Previous experience in after-sales service or hospitality is appreciated.
- Proficiency in computer software applications such as Microsoft Word, Excel and PowerPoint.
- Be highly disciplined and organized.
- Analytical and detail-oriented.
- Hard-worker, self-motivated and team player.
How to apply
- Salary: Between 10,000 and 15,000RMB/ month depending on experience
- Yearly Bonus
- Other advantages